This course trains you on how to accurately handle the Storage Inbound Vaults process for customers utilizing Firehouse Movers’ warehouse storage services. You’ll learn how to determine customer fit, build rough estimates, calculate estimated vault needs based on CuFT, and apply appropriate rate structures. The course covers how to document specialty items, gather access details, and use LiveSwitch or onsite evaluations for large moves. You'll also master SmartMoving's Storage tab setup, signature requests for Storage Guidelines, and how to finalize booking while complying with cancellation policies. By the end, you'll be able to confidently book and manage inbound storage jobs, ensuring proper documentation, crew preparation, and customer communication throughout the entire process.