This course covers how to properly adjust estimates when a customer says, “not everything is going.” You’ll learn how to ask the right questions to determine whether more items are staying or going and when to reduce cubic footage using percentage-based or per-item calculations. The course also explains when it's more accurate to create an itemized estimate, especially when fewer than 15 items are going. By the end, you’ll be able to confidently adjust CuFT for both houses and apartments, ensure accurate estimates, and document key details for operations and customer clarity.