This exam assesses your understanding of key procedures for managing Local Moves No Packing services. You’ll be tested on your ability to follow the Local Move: No Packing, accurately collect move details, and guide customers through the estimate and booking process. The exam also covers how to adjust cubic footage when “not everything is going,” including when to apply percentage-based reductions or create an itemized estimate. Additionally, it includes questions on identifying when a move requires additional trips or trucks based on total CuFT and travel time and how to properly document and communicate those setups.